Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.phytoLuxury.com (the “Site”).
 
PERSONAL INFORMATION WE COLLECT
When you visit the Site, PhytoLuxury automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, PhytoLuxury collects information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

PhytoLuxury collects Device Information using the following technologies:
     - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
 
Additionally when you make a purchase or attempt to make a purchase through the Site, PhytoLuxury collects certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  PhytoLuxury refers to this information as “Order Information.”
 
When PhytoLuxury talks about “Personal Information” in this Privacy Policy, PhytoLuxury is talking both about Device Information and Order Information.
 
 
HOW DO PHYTOLUXURY USES YOUR PERSONAL INFORMATION?
PhytoLuxury uses the Order Information that PhytoLuxury collects generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, PhytoLuxury uses this Order Information to:
Communicate with you; screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with PhytoLuxury, provide you with information or advertising relating to its products or services.
 
PhytoLuxury uses the Device Information that PhytoLuxury collects to help PhytoLuxury screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of its marketing and advertising campaigns).
 
PhytoLuxury shares your Personal Information with third parties to help PhytoLuxury use your Personal Information, as described above.
 
Finally, PhytoLuxury may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information PhytoLuxury receives, or to otherwise protect its rights. 
 
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BEHAVIOURAL ADVERTISING
As described above, PhytoLuxury uses your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.
DO NOT TRACK
Please note that PhytoLuxury does not alter its Site’s data collection and use practices when it see a Do Not Track signal from your browser.
 
 
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact PhytoLuxury through the contact information below. Additionally, if you are a European resident please note that PhytoLuxury is processing your information in order to fulfill contracts PhytoLuxury might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
 
 
DATA RETENTION
When you place an order through the Site, PhytoLuxury will maintain your Order Information for its records unless and until you ask PhytoLuxury to delete this information.
 
 
MINORS
The Site is not intended for individuals under the age of 18.
 
 
CHANGES
PhytoLuxury may update this privacy policy from time to time in order to reflect, for example, changes to its practices or for other operational, legal or regulatory reasons.

 


CONTACT US
For more information about its privacy practices, if you have questions, or if you would like to make a complaint, please contact PhytoLuxury by e-mail at Legal@phytoluxury.com.